Humanform

Service Terms of Use

Last updated July 26, 2026

These Service Terms of Use (the “Agreement”) contain the terms and conditions which govern the provision of the Services (as defined below) by Humanform (“Company”, “we”, “us” or “our”) to you (“Customer”, “you” or “your”).

You agree to be bound by this Agreement by: (i) clicking to accept this Agreement; or (ii) accessing or using any of the Services. For any individual who procures a right to use the Services on behalf of an entity or organization, such entity or organization is considered the Customer hereunder, and such individual represents and warrants that he or she is an authorized representative of the Customer with the authority to bind the Customer to this Agreement.

If you are an enterprise customer that enters into a separate written agreement with Company for use of the Services hereunder (an “Enterprise Customer”), then in the event of a conflict between this Agreement and such enterprise agreement, such enterprise agreement (and its relevant order forms) will supersede and control over any conflicting terms in this Agreement.

1. Access and Use of Services

a. Access to Services

Subject to this Agreement, we hereby grant you and any individuals that have been authorized by you (“Authorized Users”), during the Term, a non-exclusive, limited, non-transferable, non-sublicensable, worldwide right to access and use the Services, including any APIs or other interfaces made available to you as part of the Services, in accordance with any Documentation, solely for your internal business purposes, including commercial or production purposes, such as in connection with your products or services; provided that Customer acknowledges that certain Services may be provided in beta form, and therefore may not be sufficiently available or suitable for commercial use. “Services” means our website, dashboard, anthropometric predictions API, plugins (such as MCP, CLI, Sheets, or Excel integrations), documentation, API keys, and related tools, content, and functionalities, and any hosting or infrastructure we provide in connection with the foregoing. “Documentation” means any technical documentation or user manuals distributed or made available by Company in connection with the Services.

b. Predictions and Outputs

The Services allow you to request anthropometric predictions and related results based on parameters you submit (for example age, percentile, gender, country, and measurement identifiers). Predictions and other results returned by the Services (“Outputs”) are estimates generated from models and data we make available. Outputs are provided for your informational and design/research purposes. You are solely responsible for how you use Outputs, including any decisions, product designs, sizing systems, or safety-critical applications based on them. Company makes no representation that any Output is suitable for a particular use case without your own validation.

c. Customer Inputs

When you use the Services, you may submit request parameters, prompts, files, or other content (“Customer Inputs”), which shall be deemed “Customer Content” under this Agreement. You are responsible for all Customer Inputs, including that (i) such Customer Inputs are appropriate and sufficient for your purposes, and (ii) your use of such Customer Inputs complies with all applicable laws and does not violate any third-party rights. You grant us a limited license to access, use, host, copy, and process your Customer Inputs as needed to provide the Services and comply with applicable law (the “Purpose”).

d. Accounts

To use certain of the Services, each of your Authorized Users will need to create an account (“Account”). You shall ensure that your Authorized Users provide us with accurate, complete, and updated information for their Accounts. You are solely responsible for any activity on your Authorized Users’ Accounts and shall ensure your Authorized Users maintain the confidentiality and security of their passwords and API keys. You or one of your Authorized Users shall immediately notify us if you know or have any reason to suspect that one of your Authorized Users’ accounts, passwords, or API keys have been stolen, misappropriated, or otherwise compromised, or in case of any actual or suspected unauthorized use of any Accounts.

e. Restrictions on Access and Use

Your and your Authorized Users’ use of the Services and the Customer Content (as defined below) generated therefrom shall abide by and be consistent with our Acceptable Use Policy attached hereto as Exhibit A (“Acceptable Use Policy”). You are responsible for compliance with the Agreement by your Authorized Users and other representatives, and for the proper operation of your network and systems used to connect to the Services. Company has the right (but not the obligation) to monitor, including through automated or manual review, your use of the Services and any Customer Content to assess compliance with this Agreement and applicable laws and for other trust and safety purposes.

f. Terms for Third-Party Infrastructure

You acknowledge that some or all of the Services are provided using third-party infrastructure (“Third-Party Infrastructure”), including with respect to storage of any data or content on your behalf. To the maximum extent permitted by law, Company disclaims, and will have no responsibility or liability for, acts or omissions of any Third-Party Infrastructure provider (including outages, network failures, or data loss/corruption) to the extent attributable to such provider; provided, however, that Company remains responsible for its own obligations under this Agreement and for its willful misconduct or failure to pay its vendors.

g. Changes to the Services

Company may, at its sole discretion, add, change, or remove the functionality, features, or other aspects of the Services, and throttle, limit, suspend, or terminate your access to the Services at any time without notice to you, including as Company may deem necessary to promote the security, stability, availability, or integrity of the Services. Company may also disable or change some features, functionality, or other aspects of the Services based on your location or other factors.

2. Fees

Unless we specify otherwise, certain Services are paid services. We may allow you to prepay for certain Services through the purchase of credits (“Prepaid Credits”). We may also offer free daily allowances or Prepaid Credits free of charge (a) as a promotional offer, (b) as part of a grant we award to you, or (c) as we otherwise decide in our sole discretion. Prepaid Credits may only be used by you in connection with the applicable Services to which they apply until the credit is exhausted or expires. Prepaid Credits are not transferable, redeemable, giftable, or exchangeable for any fiat currency, do not act as a substitute for fiat currency, and you have no personal property right in any Prepaid Credits. All fees paid for the Services, including fees paid for Prepaid Credits, are final. Prepaid Credits and other fees paid for the Services are not refundable except where required by law. Unused Prepaid Credits expire one year after the date of purchase or issuance if not used, unless otherwise specified at the time of purchase.

You acknowledge and agree that all information you provide with regards to payment for Services (including Prepaid Credits) is accurate, current, and complete. You represent and warrant that you have the legal right to use the payment method you provide to us or our payment processor. When you pay for Services, you (a) agree to pay the published price for such Services, and (b) authorize us to charge your credit card or other payment method you designate for such price. Unless otherwise noted, currency references we specify for fees for the Services are in British Pounds (GBP). All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes payable. We may, at any time, revise or change the pricing of any Services. All such changes shall be effective immediately upon publishing or otherwise communicating the revised prices.

3. Intellectual Property and Data Usage

a. Ownership of the Services

You agree that we or our licensors retain all right, title, and interest in and to all Services (including any related updates, models, datasets, Documentation, and software). Except for the limited rights set forth in the Agreement, no right, title, or interest in or to any Services is granted to you. Company reserves all of its intellectual property and other proprietary rights not expressly granted to Customer herein.

b. Customer Content and Outputs

As between you and Company, Company claims no ownership rights in or to the material, information, or other communications you transmit or post to the Services or transfer to us for processing, storage, or hosting by the Services, including Customer Inputs and Outputs (together, “Customer Content”). You agree that we may use the Customer Content only for the Purpose defined in Section 1(c) above. We retain the Customer Content only to the extent necessary in connection with the Purpose, and we have the right (but not the obligation) to remove any Customer Content, in our sole discretion. You are solely responsible for your use of the Outputs. You acknowledge and agree that your use of the Services and the Outputs does not transfer to you ownership of any intellectual property rights in the Services.

c. Usage Data

We may collect, or you may provide to us, diagnostic, technical, usage, or other similar information related to your use of the Services (collectively, “Usage Data”). Such Usage Data excludes Customer Content. All Usage Data is and will be owned solely and exclusively by us, and, to the extent any ownership rights in or to the Usage Data vest in you, you hereby assign to us all rights (including intellectual property rights), title, and interest in and to the same. We may use, maintain, or process the Usage Data or any portion thereof for any lawful purpose, including without limitation to (i) provide, evaluate, and maintain the Services; (ii) improve our existing and develop new products and services and features thereof (including the Services); (iii) monitor your usage of the Services; (iv) conduct research or analytics; and (v) share analytics and other derived Usage Data with third parties, solely in de-identified or aggregated form.

d. API Rights

As part of the Services, Company may provide you with certain application programming interfaces (APIs), API access tokens, scripts, data import tools, or other software as applicable (collectively, “APIs”). Subject to this Agreement and to any limitations on use of the APIs specified in the Documentation for such APIs, we grant to you a non-exclusive, limited, non-transferable, non-sublicensable, worldwide, freely revocable right and license to use the APIs solely in connection with your use of the rest of the Services as permitted herein.

e. Feedback

To the extent you provide us any suggestions, recommendations, or other feedback relating to the Services or any other Company products or services (collectively, “Feedback”), you hereby assign to us all right (including intellectual property rights), title, and interest in and to the Feedback. We have the right (but not the obligation) to use the Feedback and any ideas, know-how, concepts, techniques, or other intellectual property contained in the Feedback, without providing any attribution or compensation to you or to any third party, for any lawful purpose.

4. Confidentiality

a. Confidential Information

“Confidential Information” means all information that is identified as confidential at the time of disclosure by the Disclosing Party or reasonably should be known by the Receiving Party to be confidential or proprietary due to the nature of the information disclosed and the circumstances surrounding the disclosure. All Services and the terms and conditions of the Agreement will be deemed our Confidential Information without any marking or further designation. Confidential Information shall not, however, include information that the Receiving Party can demonstrate: (i) was rightfully in its possession or known to it prior to receipt of the Confidential Information; (ii) is or has become public knowledge through no fault of the Receiving Party; (iii) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation; or (iv) is independently developed by employees of the Receiving Party.

b. Confidentiality

Each party (the “Receiving Party”) may receive Confidential Information of the other party (the “Disclosing Party”) in the course of the Agreement. Accordingly, the Receiving Party agrees to use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (but not less than reasonable care), and further agrees to: (i) not use any Confidential Information of the Disclosing Party for any purpose outside the scope of the Agreement; and (ii) except as otherwise authorized by the Disclosing Party in writing, limit access to Confidential Information of the Disclosing Party to those of its and its affiliates’ employees and contractors who need that access for purposes consistent with the Agreement and who are bound by obligations of confidentiality to the Receiving Party not less protective of the Confidential Information than those herein. Receiving Party agrees to hold the Disclosing Party’s Confidential Information in confidence during the term of the Agreement and for a period of five (5) years after the termination or expiration of the Agreement (except that with respect to Confidential Information that qualifies as a trade secret under applicable law, the confidentiality obligations shall be perpetual).

c. Permitted Disclosures

If a Receiving Party is required by law, regulation, or court order to disclose Confidential Information of the Disclosing Party, then the Receiving Party shall, to the extent legally permitted, provide the Disclosing Party with advance written notice and reasonably cooperate in any effort of the Disclosing Party to obtain confidential treatment of the Confidential Information, including the opportunity to seek appropriate administrative or judicial relief.

d. Injunctive Relief

The Receiving Party acknowledges that disclosure of Confidential Information would cause substantial harm for which damages alone may not be a sufficient remedy, and therefore that upon any such disclosure by the Receiving Party, the Disclosing Party may be entitled to seek appropriate equitable relief in addition to whatever other remedies it might have at law.

e. Return of Confidential Information

Upon written request of the Disclosing Party, except for electronic copies made in the course of normal network backups or as otherwise set forth in this Agreement, the Receiving Party will promptly return to the Disclosing Party or destroy (and provide written certification of such destruction) all materials containing or reflecting any of the Disclosing Party’s Confidential Information.

5. Privacy and Security

Notwithstanding anything to the contrary in this Agreement, personal information that you transmit, post, upload, or otherwise provide pursuant to the Agreement and to the Services will be handled in accordance with our Privacy Policy.

6. Term and Termination

a. Term

The Agreement is effective as of the earlier of (i) the date you accepted this Agreement, or (ii) the date that you first access or use the Services and will remain in effect until terminated in accordance with the terms of the Agreement (the “Term”).

b. Right to Terminate

Either party may terminate the Agreement: (i) at any time for any reason upon written notice to the other party; or (ii) if the other party: (a) materially breaches the Agreement and fails to cure such material breach (including any related Services Suspension (as defined below) that is not cured) within 30 days after receiving written notice from the terminating party; (b) ceases operation without a successor; or (c) seeks protection under any bankruptcy, receivership, trust deed, creditors’ arrangement, composition, or comparable proceeding, or if any such proceeding is instituted against that party and is not dismissed within 60 days.

c. Right to Suspend

Company may temporarily suspend your right to access or use any portion or all of the Services immediately (i) if we reasonably determine your or your Authorized Users’ use of the Services (a) poses a security risk to the Services or any third party; (b) could adversely impact our systems, the Services, or the systems or content of any of our other customers; (c) could subject us, our affiliates, or any third party to liability; (d) is in violation of the Acceptable Use Policy or other applicable law; or (e) could be fraudulent; or (ii) in lieu of termination under Section 6.b above (any such suspension, a “Services Suspension”). Company shall use commercially reasonable efforts to (y) provide written notice of any Services Suspension to Customer and to provide updates regarding resumption of access to the Services, if applicable, and (z) to resume providing access to the Services after the event giving rise to the Services Suspension is cured. If we suspend your right to access or use the Services, you will be responsible for all fees and charges you incur during the period of suspension. Company will have no liability for any damage, liabilities, losses (including any loss of data or profits), or any other consequences that Customer or any of its representatives may incur as a result of a Services Suspension.

d. Effect of Termination

Upon termination of the Agreement, your right to access or receive the Services (and our obligations to provide Services) will terminate, and you shall immediately cease using the Services. After termination, Company will have no obligation to maintain or provide access to any Customer Content, and may, in Company’s sole discretion, delete or overwrite such Customer Content from its systems, subject to any retention obligations under applicable law or our Privacy Policy. Unused Prepaid Credits are forfeited upon termination except where required by law.

e. Survival

Any provisions that by their nature are intended to survive the expiration or termination shall survive the expiration or termination of this Agreement.

7. Warranty; Support and Maintenance

a. Mutual Warranty

Each party represents and warrants to the other party that it has validly entered into the Agreement and has the legal power to do so and, in connection with its performance of the Agreement, shall comply with all laws applicable to it.

b. Customer Warranty

Customer represents, warrants, and covenants that (i) Customer’s use of the Services shall comply with all applicable laws, rules, and regulations; (ii) Customer shall not use the Services in a manner that violates any applicable laws or third-party rights; and (iii) Customer has all necessary rights, licenses, and permissions to use any Customer Inputs with the Services.

c. Warranty Disclaimer

OTHER THAN AS EXPRESSLY PROVIDED ABOVE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, INCLUDING ANY MODELS, THIRD-PARTY SERVICES, THIRD-PARTY INFRASTRUCTURE, AND THE MATERIALS PROVIDED THROUGH THE SERVICES, INCLUDING THE OUTPUTS, ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. COMPANY DOES NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR THE ACCURACY AND COMPLETENESS OF THE MATERIALS PROVIDED BY THE SERVICES, INCLUDING THE OUTPUTS. COMPANY MAY MAKE CHANGES TO THE SERVICES AT ANY TIME, WITHOUT NOTICE.

8. Indemnification

a. Indemnification by Customer

You agree to indemnify, defend, and hold Company and each of our affiliates and licensors harmless from and against all claims, actions, or demands, and all losses, damages, liabilities, fees, fines, penalties, costs, and expenses (including without limitation reasonable attorneys’ fees and legal costs) arising from or relating to (i) your breach or violation of this Agreement, including the Acceptable Use Policy; (ii) your access to or use of the Services, including your use of any Output; (iii) any Customer Inputs or Customer Content; (iv) your violation of applicable law; or (v) your gross negligence or willful misconduct.

9. Limitation of Liability

a. Excluded Claims

YOUR USE OF THE SERVICES AND CUSTOMER CONTENT (INCLUDING ANY OUTPUTS) IS AT YOUR OWN RISK. IN ADDITION, EXCEPT FOR (I) EITHER PARTY’S GROSS NEGLIGENCE, FRAUD, WILLFUL MISCONDUCT, OR VIOLATION OF APPLICABLE LAW, (II) CUSTOMER’S OBLIGATIONS UNDER SECTION 8 (INDEMNIFICATION), AND (III) INFRINGEMENT BY A PARTY OF THE OTHER PARTY’S INTELLECTUAL PROPERTY RIGHTS, NEITHER YOU NOR COMPANY NOR OUR RESPECTIVE AFFILIATES AND LICENSORS WILL BE LIABLE UNDER THIS AGREEMENT FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) UNDER ANY LEGAL THEORY, EVEN IF THAT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

b. Liability Cap

EXCEPT FOR (I) EITHER PARTY’S GROSS NEGLIGENCE, FRAUD, WILLFUL MISCONDUCT, OR VIOLATION OF APPLICABLE LAW, (II) CUSTOMER’S OBLIGATIONS UNDER SECTION 8 (INDEMNIFICATION), AND (III) INFRINGEMENT BY A PARTY OF THE OTHER PARTY’S INTELLECTUAL PROPERTY RIGHTS, EACH PARTY AND ITS AFFILIATES’ TOTAL LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED POUNDS (£100) OR (B) THE FEES PAID BY CUSTOMER FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. General Terms

a. Assignment

The Agreement will bind and inure to the benefit of each party and their permitted successors and assigns. Neither party may assign or transfer the Agreement without the other party’s written consent, unless it is to an affiliate or in connection with a merger, reorganization, sale of substantially all of assignor’s assets, or other change of control transaction. Notwithstanding the foregoing, if you assign or transfer the Agreement to, or undergo a change of control transaction with, (i) a competitor of ours or (ii) a party that uses the Services in a manner or quantity materially different from your use prior to the assignment, transfer, or change of control, we may terminate the Agreement upon written notice.

b. Publicity

Neither party may use the other party’s trademarks, trade names, logos, domain names, and other distinctive brand features (“Brand Features”) in any promotion, marketing, publication, or press release without the prior written consent of the other party; provided, that Company may state publicly that Customer is a Company customer and display Customer Brand Features in connection with such statement. With prior written consent, the parties may engage in joint marketing activities, such as customer testimonials, public speaking events, and interviews.

c. Governing Law & Dispute Resolution

This Agreement will be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of laws. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with this Agreement. Nothing in this section limits either party’s right to seek interim injunctive or other equitable relief in any court of competent jurisdiction.

d. Force Majeure

Neither party will have any liability for failures or delays resulting from conditions beyond each party’s reasonable control, including but not limited to governmental actions or acts of terrorism, natural disasters or other acts of God, labor conditions, supply chain disruptions, and network, power, utility, or other technical failures.

e. Notice

Any notice, approval, or other communication required or otherwise provided for under the Agreement will be in writing and deemed to have been given when (i) personally delivered; (ii) sent by email; or (iii) sent by a commercial overnight courier. You will provide such notices to hello@fieldwork.design. Such notices to you will be sent to the address or email address used to sign up for this Agreement. Each party may modify its recipient of such notices by providing notice to the other party.

f. Entire Agreement & Order of Precedence

This Agreement, the Acceptable Use Policy, the Privacy Policy, and all exhibits, appendices, addenda, or annexes attached, referenced, and/or linked herein, constitutes the entire agreement between the parties with respect to the subject matter hereof. In the event of a conflict, other than the terms of the Privacy Policy as related to the subject matter of the Privacy Policy, this Agreement will take precedence over any exhibits, appendices, or addenda attached, referenced, and/or linked herein. The Agreement supersedes all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter and is entered into without reliance on any promise or representation other than those contained in the Agreement. In the event of a conflict between the English version of the Agreement and any other version or translation of the Agreement, the English version shall control.

g. Relationship of the Parties

For all purposes under this Agreement, you and Company will be and act as independent contractors and will not bind nor attempt to bind the other to any contract. There are no intended third-party beneficiaries of the Agreement.

h. Trade Controls

You acknowledge that the Services may be subject to applicable import, export, and sanctions laws and regulations (collectively, “Trade Controls”). You agree to abide by all applicable Trade Controls. You confirm that (i) you are not a restricted or sanctioned party on a relevant restricted party list, (ii) you are not 50% or more owned or otherwise controlled by any such party, (iii) you are not located, organized, or resident in a country that is or becomes subject to comprehensive Trade Controls or prohibited from receiving Services under applicable Trade Controls, and (iv) you are not using the Services for any end-use prohibited by applicable Trade Controls.

i. Modification

Company may update the Agreement at any time, in which case we will update the “Last Updated” date at the top of this Agreement. Your continued use of, or access to, the Services after the modifications have become effective will be deemed your acceptance of the modified Agreement. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by email and/or placing a prominent notice on the Services. The updated Agreement will be effective as of the time of posting, or such later date as may be specified in the updated Agreement. If you do not agree with any modifications, you may stop using the Services and terminate this Agreement pursuant to Section 6 (Term and Termination).

j. Miscellaneous

Section headings are inserted for convenience only and shall not affect interpretation of the Agreement. If any provision of the Agreement is held by a court of competent jurisdiction to be contrary to law or otherwise unenforceable, the provision will be modified by the court and interpreted so as to best accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of the Agreement will remain in effect. A waiver of any right under the Agreement is only effective if it is in writing and only against the party who signed such writing. Our website is available at humanform.app.

Exhibit A: Acceptable Use Policy

Acceptable Use. The Services are available for access and use by you solely for lawful and permitted purposes, in accordance with the Agreement.

Restrictions. You shall not do, and shall not assist, permit, or enable your representatives or any third party to do, any of the following:

Any action by you that we determine, in our sole discretion, violates this Acceptable Use Policy is prohibited.